Terms and conditions

  1. A deposit of 50% of total is required before work proceeds to ensure materials can be purchased and left onsite. This payment is non-refundable.
  2. Any job may be refused down to the discretion of Jackiesdragonroofing.
  3. If purchasing a house that needs a quote/ report this service is a charged service and is non-refundable.
  4. We offer a 1 year guarantee on any full roofing works (this exclude repairs on old roofs).
  5. There is a 30 day guarantee on repair works (during 30 days of completion any
    problems will be booked in and covered under original payment).
  6. Areas marked on our website with (*) we charge a non-refundable callout charge (any
    areas past a 20 mile range are subject to this charge as well).
  7. Any extra work that is required or discovered during a job will be discussed and charged accordingly.
  8. Any materials brought in by clients are to be corrected by the clients if incorrect.
  9. All jobs that require scaffolding must have the scaffolding payment before work
    commences.
  10. Any works that require scaffolding may incur damages, these damages are not covered by Jackiesdragonroofing, information for the scaffolding company may be passed over.
  11. All jobs that require scaffolding must be paid in full before the scaffolding will be
    removed pending a paid invoice.
  12. Property works are not normally carried out in weather deemed too dangerous to work in, due to type of work, this includes rain, snow, strong winds etc.